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RPA in Healthcare
Challenges
A large number of medical claim forms are received every day for validation and indexing. The task is done manually by many employees which often results in breaching deadlines, human error and risk of data leak.
Solutions
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A bot logs into the customer application/portal where forms are stored waiting to be indexed.
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Bot picks forms one by one, extracting the relevant information, and indexing the forms into respective database.
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In case of exception, bot stores the forms in a separate database for manual processing.
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