Robotic Process Automation
RPA aims to replace repetitive tasks performed by humans, with a virtual workforce. Humans then make judgmental calls, handle exceptions and provide oversight. Robotic automation uses a computer (a.k.a. robot) to run application software in exactly the same way that a person works with that software.
RPA is deployed across industries to automate many different types of processes to meet specific requirements and strategies ranging from improving individual worker productivity, to automating end-to-end tasks and workflow scheduling/queuing, to automating more complicated rules-based processes with some built-in decision making in the live environment.
Today Enterprise RPA integrated with AI technologies including machine learning and natural language processing provide more capability to handle even unstructured data of a process.
What type of processes should be Automated?
Highly manual and repetitive processes
High transaction volume processes Highly frequent processes running daily, weekly (instead of monthly or yearly, which involve lots of manual work or work prone to human error)
Automation Savings
It’s recommended to automate only the processes that can provide a saving in terms of human work-effort of minimum 2 FTEs
Low Exception Rate
Activities with low number of variation scenarios existing in the process leading to different handling procedures.
Rule-Based Processes
Activities with clear processing instructions (template-driven), with decision making based on standardized and predictive rules
High Volumes
Processes with high transaction volumes (and high frequency).
Processes with standard readable electronic Input Type
Triggered by standard and consistent inputs. The inputs should be in a readable input type. Triggered by input types which are not readable.
Processes we could automate for you
Implementation Scenarios
Undertaking an RPA journey will enable companies to plan and leverage the technology on an enterprise-wide basis, integrate siloed operations, applications and data, build internal capabilities to adapt and scale and bring business value along with competitive advantages.
Tool-Focused RPA Implementation
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The client purchases a license for the RPA tool.
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Technofast operates as technical support (optionally).
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The implementation is led by the client.
Assisted RPA Implementation
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The client can involve Technofast to deliver a seamless RPA Implementation.
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The organizational transition and KT is ensured
RPA as a Service
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The client buys the RPA solution as a service.
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Technofast takes responsibility of the entire implementation.
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The client focuses only on the business value added
Key Areas for Automation
Healthcare
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Patient data processing
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Claims underwriting and processing
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Medical coding
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Medical billing and processing
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Patient payment consolidation
Manufacturing & Retail
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Logistics automation
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Invoice generation &validation
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ERP workflow automation
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Order processing and payments
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Product pricing and catalogue management
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Communications (manufacturers, suppliers, customers)
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Supply & demand planning
Banking
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Account Opening Process
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Mortgage Processing
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Credit Card & Loan Processing
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Fraud Detection
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Compliance
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Report Automation
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Customer Service
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Account Closure Process
